AI Auto Responder
Speed to lead, without a human racing the clock.
Turn on Settings → AI Auto Responder and every new lead — website form, ADF, marketplace — gets a reply within seconds: thanking them, confirming the vehicle they asked about (with live matching inventory for context), offering to set a time to come in, and — when they mention financing — a real secure credit application link. Replies land in the contact's normal conversation thread and timeline, so your team sees every word.
Goes quiet? The responder follows up on your cadence (you pick how many times and how far apart). Replies from the customer end the sequence instantly, and any lead that moves past "contacted" belongs to its rep.
Asks for a person? The AI stands down, a task lands on the assigned rep, and the timeline records the handoff.
Guardrails are not optional: the per-store switch ships off, SMS never quotes prices or payments, nothing ever promises loan approval, and every text passes the same compliance gate as the rest of the platform — quiet hours (8pm–8am customer-local), opt-outs, DNC, and consent rules.