What happens when you paste your website into an AI agent setup

What the crawl reads when you paste in your site

Setup reads the homepage of the website you paste in, plus up to four inner pages it picks. Those inner pages are usually services, hours, pricing, FAQ or contact. That's the reading step; filling in facts comes next.

What the crawl fills in automatically

What the crawl finds becomes the setup fields of the industry template you picked. That's how the agent knows the business's own services, hours and location. At call time, those facts sit in a business-facts block, separate from the agent's instructions.

What the setup refuses to fill in, and why

Setup needs either a website or a description of at least forty characters; it will not guess from nothing. For mortgage, medical, dental, legal, insurance, Medicare and financial businesses, price fields are left blank even when the website states a price. Both rules exist so the agent never states a fact it cannot verify.

What an industry template already contains

There is an agent template for each of the 23 industries the platform publishes a page for. A template carries its own greeting and instructions for inbound and outbound calls. It also carries the qualifying questions, objection handling, a closing script, and the industry's compliance rules.

That script is written by hand and used as written; the crawl fills in facts, it does not write the script. Each template asks for between seven and seventeen go-live fields, and some are marked secret so the agent never says them out loud.

The state a new agent starts in

A newly built agent is created in review, not live, so nothing answers a call until someone looks at it. Automations are created paused and campaigns as drafts, so nothing contacts anyone until someone switches it on. Both start off, waiting for a person to say go.

What still needs a person before anything happens

Beyond the agent, the platform proposes the automations and campaigns a business like yours should run. None of that starts on its own. Setup still needs either a website or a description of at least forty characters; it will not guess from nothing.

For mortgage, medical, dental, legal, insurance, Medicare and financial businesses, price fields are left blank even when the website states a price. A newly built agent is created in review, not live, so nothing answers a call until someone looks at it. Automations are created paused and campaigns as drafts, so nothing contacts anyone until someone switches it on.