Lead Friendly vs My AI Front Desk
My AI Front Desk and Lead Friendly are the closest match in this group: both bundle an AI phone agent, texting and a CRM, month to month. At $99 a month, Lead Friendly Pro includes 400 voice minutes against 200, and My AI Front Desk adds website chat and 20+ languages.
Prices were read from each vendor's own pricing page on October 14, 2026. We list where My AI Front Desk is the better choice, not just where we are.
Bottom line
The two are nearly the same shape of product, so decide on three things. Minutes per dollar: Lead Friendly Pro gives 400 for $99 against 200 for $99. Channels: My AI Front Desk includes website chat for any business; Lead Friendly's receptionist plans centre on voice, texting and web forms, with site chat only on the dealer websites we build. Compliance and agencies: Lead Friendly enforces consent, quiet hours and do-not-call before outbound sends and has a sub-account agency plan. Run a trial of each on your own phone line.
Feature comparison
“Not described” means the vendor's pages do not mention it, not that it cannot do it. Verify on their site before you buy.
| Capability | Lead Friendly | My AI Front Desk |
|---|---|---|
AI answers the phone 24/7 | Yes | Yes |
Voice minutes at $99 a month | 400 minutes (Pro) | 200 minutes (Business-in-a-Box) |
Texts included | 750 on Pro | 400 |
CRM | YesContacts, pipeline and automations included | YesAI-native CRM included |
Website chat | PartialNot part of the receptionist plans. Dealer websites we build can carry a site chat, the homepage has a voice demo, and the Genie copilot lives inside the app | Yes100 chat conversations a month included |
Outbound calls | YesAI calls new leads, with consent and quiet-hour checks | YesUp to 20 outbound calls a day |
Transfer to a person | Yes | PartialAn Agent Action, with 2 allowed on the plan |
Languages | Yes17 languages for the agent | Yes20+ languages |
Overage | $0.15 a minute | Credits: 25 a minute for voice, so $0.25; top up $10 per 1,000 credits |
Contract and trial | YesMonth to month; 7 days or 30 AI voice minutes, whichever comes first; no credit card | YesNo contracts; 7-day free trial |
White label for agencies | YesAgency plan with sub-accounts and a white-label add-on | PartialPartner and Enterprise plans, custom pricing |
HIPAA | NoNot HIPAA-eligible and no BAA | Not described on the pricing page |
What each costs at 100, 200 and 500 calls
Estimates from each vendor's published rates. My AI Front Desk: the $99 plan plus voice overage at 25 credits a minute, after its 1,000 monthly credits. Lead Friendly: cheapest of Starter and Pro with overage.
| Monthly volume | Lead Friendly | My AI Front Desk |
|---|---|---|
| 100 calls (about 300 minutes) | $72 | $114 |
| 200 calls (about 600 minutes) | $117 | $189 |
| 500 calls (about 1500 minutes) | $252 | $414 |
Calls are converted to minutes at an assumed 3 minutes per call. Your calls may run shorter or longer; use the missed-call calculator or our cost guide to test your own numbers. Phone numbers, taxes and add-ons are not included.
Choose Lead Friendly if…
- • You want more voice minutes at about $100 a month
- • You want consent, quiet-hour and do-not-call checks before every outbound send
- • You run an agency and want sub-accounts and white label on a published plan
- • You want the overage rate in dollars, not credits
- • You want dealership modules if you sell cars
Choose My AI Front Desk if…
- • You want website chat included with the phone agent
- • You need 20+ languages
- • You want the $79 annual price
- • You prefer one credit balance across voice, text and chat
- • You want the closest alternative to compare against
Frequently asked questions
How do My AI Front Desk credits work?
The $99 plan includes 1,000 credits a month that expire, where one credit is one cent. A voice minute costs 25 credits, a text 4 and a chat conversation 5, so the included credits cover about 40 more voice minutes beyond the 200 in the plan. After that you top up $10 for 1,000 credits, which do not expire. Lead Friendly bills overage minutes directly at the plan rate, with no credit conversion.
Which gives more minutes for the money?
At $99 a month, Lead Friendly Pro includes 400 minutes against 200 on My AI Front Desk. Counting its 1,000 monthly credits, the other plan covers about 240 minutes. Both include a CRM.
When should I choose My AI Front Desk?
Choose it if you want website chat bundled in, 20+ languages, or the $79 annual price. It is the closest feature match to Lead Friendly, so a trial of each on your own business is the fair way to choose.
When should I choose Lead Friendly?
Choose Lead Friendly if you want more voice minutes at the same price, follow-up texts and callbacks with compliance checks before each send, or an agency plan with sub-accounts and white label.
Can I run both for a week?
Yes. Both have free trials and no long contract. Forward a test number to each, ask the same ten questions, and compare the transcripts.
Sources
- My AI Front Desk pricing (read October 14, 2026)
Hear it answer as your business
Paste your website and hear the agent answer as your business. 7 days or 30 AI voice minutes, whichever comes first; no credit card.
Compare Lead Friendly with other tools
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See the full comparison overview.